Privacy policy and your rights
What data we collect
We collect only the information you provide voluntarily—such as name, contact details, and scenario specifics—when you contact us or submit a request. No sensitive data or payment information is collected on this site.
- Name and household details you submit
- Contact information such as email or phone
- Scenario or goal details you describe
- Communication preferences and request type
- Technical data like browser type and visit time
Data is collected for the sole purpose of answering your inquiry or supporting your request. We do not use your details for marketing or share with third parties outside necessary processing.
How we use your data
Collected data is used only to respond to your inquiry, support your scenario request, or maintain site security and operation. No data is used for profiling or unsolicited contact.
We retain personal data only as long as needed for these purposes, after which it is securely deleted or anonymized according to Canadian privacy standards.
Your privacy rights
You have the right to access, correct, delete, or receive a copy of your data, subject to legal requirements. To exercise these rights, contact our team and provide enough detail for us to respond securely.
Right to access
You can request details about your personal data processed by our team at any time.
Right to rectification
You can correct or update your personal data if it’s inaccurate or incomplete.
Right to erasure
You can request deletion of your personal data at any time, subject to legal limits.
Right to portability
You may request a copy of your data in a portable format, when applicable.
How data is shared
We do not sell, rent, or share your personal information with outside parties for marketing. Data is shared only with service providers needed to operate the site or process your request, always under strict confidentiality.
If required by law, we may disclose limited data to legal authorities, but only as strictly necessary. No commercial sharing or unrelated third-party access is permitted.
How we protect your data
We apply administrative, technical, and physical safeguards to protect your data against loss, misuse, or unauthorized access. Only authorized personnel with a need-to-know can access submitted information.
Security measures are reviewed and updated regularly as threats evolve. No method is perfect, but we minimize risk through layered controls and limited retention.
Contact for privacy requests
Address: 319 West Hastings Street, Suite 400, Vancouver, BC V6B 1K6 Canada
Phone: +1-%45-585-8915
Email: content@cyralunexo.com